Why do I need to include the shaft measurement when I purchase a cutter?
So the cutter may be fit to your shaft before it is shipped to you.
When do I need to have my cutter sharpened?
A dull cutter will cause overheating and difficulty in grinding. Cutter blades should not be rounded or chipped. However, they do not have to be razor sharp to operate properly. Blade sharpness will vary depending on usage. Please call our service department at 479-876-8264 if you have any questions or concerns about sharpening the cutter.
Where can I get my cutter sharpened?
U.S. customers can mail this form with a check to have the cutter sharpened. International customers, please email service@norwalkjuicers.com.
Will the 280 model cutter, housing, or o-rings fit on my model 275 or older?
No. The cutter, housing, and o-rings for the model 280 are made specifically for the model 280 and will not fit any other model.
How do I clean the o-ring?
I have heard that the white o-ring on the faceplate of the Model 280 is unsanitary. Like any part on a juicer that comes in contact with the product, it must be washed after use. The new FDA approved o-ring is easy to remove and clean. Press or pinch the o-ring with your thumb and index finger, and then pull the o-ring off with your other hand. Wash in warm soapy water, rinse, and dry. The groove where the o-ring sits can be wiped off with a soapy cloth and rinsed with a clean damp cloth.
The Norwalk Model 280 works with or without the white o-ring on the faceplate.
Will the instruction manual for the 280 work for my older juicer?
The model 280 instruction manual can be used for older models. Any model before the 275 will use the #2 grid instead of the juicing grid.
What material is used to make the bags and cloths?
Bags and cloths are made from polyester. It is uncoated, heat treated, poly-spun FDA approved material. Any natural material (cotton, hemp, wool, or silk) will not hold under the pressure.
Watch this video on proper cleaning and care of the bags and cloth's.
How do I clean my Norwalk?
Cleaning the Norwalk is simple. Watch this video to see how to clean your Norwalk
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