Privacy Policy

Last updated: November 29, 2018 Norwalk Juicers (“us”, “we”, or “our”) operates the Norwalk Juicers website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.norwalkjuicers.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our blog, website or app? We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, card information. You may, however, visit our site anonymously. Google, is a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the google ad and content network privacy policy. When do we collect information? We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site. How do we use your information? Any of the information we collect from you may be used in one of the following ways. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. • To improve our website in order to better serve you. ( we continually strive to improve our website offerings based on the information and feedback we receive from you ) • To allow us to better service you in responding to your customer service requests. • To quickly process your transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for express purpose of delivering the purchased product or service requested. • To ask for ratings and reviews of services or products • To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information • To improve customer service (your information helps us to be more effectively responsive to your customer service requests and support needs) Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we use ‘cookies’? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personal identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-party links We do not include or offer third-party products or services on our website. Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following: • Remarketing with Google AdSense • Demographics and Interests Reporting We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. California Online Privacy Protection Act CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The laws reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes: • On our Privacy Policy Page Can change your personal information: • By emailing us How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? It’s also important to note that we allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email • Within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions • Process orders and to send information and updates pertaining to orders. • Send you additional information related to your product and/or service • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following: • Not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance, if one is used. • Honor opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email. Your Consent By using our site, you consent to our web site privacy policy If at any time you would like to unsubscribe from receiving future emails, you can email us at info@norwalkjuicers.com • Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below. www.norwalkjuicers.com 2713 SE Otis Corley Dr Bentonville,, AR 72712 USA support@norwalkjuicers.com 479 876 8232 Last Edited on May 22, 2018

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Terms and Conditions

Last updated: February 25, 2019 Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.norwalkjuicers.com website (the “Service”) operated by Norwalk Juicers (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

ALL SALES OF JUICERS ARE FINAL. WE HAVE A NO RETURN POLICY. Juicers are not sent out for a trial basis or for your approval. 

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Thank you for your interest in purchasing the Norwalk Juicer. Please take a moment to read the following terms and conditions regarding the sale of the Norwalk Juicer. If you have any questions or concerns after reading, please use the Contact Us form so that we may help you.

SALE: Your Norwalk Juicer is built to order. Due to the handcrafted process and the value of the item, the sale of the Norwalk is final once the juicer ships. Norwalk’s are not sent out on a trial basis and there is a no return policy. Any manufacturing defects will be addressed under the warranty. The Norwalk Juicer ships fully insured through UPS. It is important to open and inspect the juicer immediately upon receipt. If any damage has resulted in shipping, please do not use the juicer. If possible, photograph the damages and contact Norwalk as soon as possible. It is also very important to make sure that all of the parts have been received with your purchase. Do not discard the packaging until you have successfully assembled and used your Norwalk. The company must be notified within 10 days of receipt of the juicer of any shortages. The sale of the juicer is complete the moment the juicer is picked up by UPS (FOB). No changes can be made once the juicer is shipped.

SHIPPING: Allow up to 5 business days for your order to process before it ships. DOMESTIC & INTERNATIONAL SHIPPING TERMS: We ship wherever UPS delivers without weight or size restrictions. Due to import or shipping restrictions, we do not ship to or sell for use in the following countries: Russia, China, Turkey, and Iran. The Juicer ships FOB by UPS using our account only. UPS is the broker. Any customs, duties, taxes, or fee questions need to be addressed with UPS. Please note that we do not ship juicers to international freight forwarders, package forwarding companies, PO boxes, APO’s, FPO’s, or DPO’s. Orders received with these types of addresses will be canceled without notice and your payment refunded.

  1. Purchaser is responsible for all shipping (which includes insurance) to your destination. 2. Purchaser is responsible for any/all duties, fees, and taxes which may apply in your country at the point of delivery of your juicer. Please check with your local customs office or contact UPS for more information. 3. UPS requires an adult signature to receive/accept delivery of the juicer. 4. If you are purchasing more than one juicer at a time, there may be additional shipping charges due that are not calculated in the shopping cart. If this is the case, an invoice will be e-mailed to you from Norwalk for the balance due. 5. PayPal does not supply Norwalk with your billing address. Please supply Norwalk with your billing and warranty information if it is different than your shipping address or if it is for commercial use. Supplying this information when your order is placed will shorten the time it takes to process your order.

PAYPAL: Please Note:

  1. If you utilize guest checkout in PayPal, there is a possibility that payment will be held by PayPal for 1 to 7 days from purchase until verification can be provided. Your juicer will be manufactured after your payment clears PayPal. 2. PayPal does not spam your email address. They only supply you with information concerning your purchase. 3. If you have an existing updated PayPal account this will not apply.

ALL SALES OF JUICERS ARE FINAL. WE HAVE A NO RETURN POLICY. Juicers are not sent out for a trial basis or for your approval.

WARRANTY: Model 280 NORWALK’S (sold after July 10, 2012) are warranted to the original purchaser against defects of material or workmanship for 12 years from the date of purchase when used for personal use only; or 2 years when used commercially. Your name, address, phone number, and e-mail address must be given at the point of ordering as the warranty is assigned to the original purchaser at this point. The above warranty is made with the following exceptions: Model 290 NORWALK’s used commercially or institutionally are warranted to the original purchaser against defects of material or workmanship for two years from the date of purchase. This warranty covers only replacement of defective parts and necessary labor on machines or machine parts delivered by the purchaser to NORWALK, INC. This does not cover shipping the juicer for warranty work. This warranty does not cover loss or damage occurring in transit by a common carrier (this is covered by UPS insurance), accidental breakage, rough handling, or usage for purposes or in manners other than described in our literature and instructions. Neither does it cover damage caused by unauthorized alterations or repair work whether done by the owner or anyone else. Because of their expendable nature, this warranty does not cover such items as Drive Belts, the Filter Bags and Cloths or the Wooden Pusher. NORWALK’S ARE NEVER SENT OUT ON APPROVAL OR FOR FREE TRIAL OFFERS. This warranty gives you specific legal rights and you may have other rights which vary from state to state. IMPORTANT! If you need to send your Norwalk to us for service, you must call prior to shipment and receive a return authorization number (RAN). If a parcel arrives at our facility without a RAN, it will not be accepted and will be returned to sender at your expense. NO EXCEPTIONS!

Payment must be by way of a credit card, or debit card through the Norwalk Inc website located at www.norwalkjuicers.com

Shipping. Your product will be shipped promptly upon receipt of your order. If the product you ordered is not in stock, we will notify you the estimated shipping date, in which event you may cancel your order at any time prior to its shipment. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.

Import duties, Taxes, and other charges are not included in the item price or shipping cost. These charges are your responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to completing your order.

LIMITATION OF LIABILITY To the extent not prohibited by applicable law, in no event shall Norwalk Inc be liable for personal injury, or any incidental, special, indirect, or consequential damages whatsoever, arising out of or related to your use of or inability to use Norwalk products or third-party products purchased from Norwalk Juicers website, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if Norwalk has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Norwalk Inc’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount you paid for your Norwalk product. In no event shall Norwalk Inc have any liability for damages relating to any third party products purchased from the Norwalk Juicers website. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose.

FORCE MAJEURE Neither party shall be liable to the other for any failure to perform its obligations due to an event beyond the control of such party, including, but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside the party’s control, which causes the termination of an agreement or contract entered into, or which would have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavors to comply with these terms and conditions.

PRIVACY All information provided by you is subject to Norwalk Inc’s privacy policy found at https://www.norwalkjuicers.com/privacy-policy/ If you have any questions or concerns regarding your privacy, please contact us.

CONTROLLING LAW and SEVERABILITY These terms will be governed by and construed in accordance with the laws of the State of Arkansas, excluding its conflict of law principles. These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If you are a consumer based in the United Kingdom, these Terms will be governed by the laws of the jurisdiction of your residence. If for any reason a court competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of these Terms shall continue in full force and effect.

Edited May 23, 2018

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Norwalk Juicers and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Norwalk Juicers. Norwalk Juicers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Norwalk Juicers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.