Terms and Conditions

Last updated: November 29, 2018 Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.norwalkjuicers.com website (the “Service”) operated by Norwalk Juicers (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. Thank you for your interest in purchasing the Norwalk Juicer. Please take a moment to read the following terms and conditions regarding the sale of the Norwalk Juicer. If you have any questions or concerns after reading, please use the Contact Us form so that we may help you. SALE: Your Norwalk Juicer is built to order. Due to the handcrafted process and the value of the item, the sale of the Norwalk is final once the juicer ships. Norwalk’s are not sent out on a trial basis and there is a no return policy. Any manufacturing defects will be addressed under the warranty. The Norwalk Juicer ships fully insured through UPS. It is important to open and inspect the juicer immediately upon receipt. If any damage has resulted in shipping, please do not use the juicer. If possible, photograph the damages and contact Norwalk as soon as possible. It is also very important to make sure that all of the parts have been received with your purchase. Do not discard the packaging until you have successfully assembled and used your Norwalk. The company must be notified within 10 days of receipt of the juicer of any shortages. The sale of the juicer is complete the moment the juicer is picked up by UPS (FOB). No changes can be made once the juicer is shipped. SHIPPING: Allow up to 5 business days for your order to process before it ships. DOMESTIC & INTERNATIONAL SHIPPING TERMS: We ship wherever UPS delivers without weight or size restrictions. Due to import or shipping restrictions, we do not ship to or sell for use in the following countries: Russia, China, Turkey, and Iran. The Juicer ships FOB by UPS using our account only. UPS is the broker. Any customs, duties, taxes, or fee questions need to be addressed with UPS. Please note that we do not ship juicers to international freight forwarders, package forwarding companies, PO boxes, APO’s, FPO’s, or DPO’s. Orders received with these types of addresses will be canceled without notice and your payment refunded.
  1. Purchaser is responsible for all shipping (which includes insurance) to your destination. 2. Purchaser is responsible for any/all duties, fees, and taxes which may apply in your country at the point of delivery of your juicer. Please check with your local customs office or contact UPS for more information. 3. UPS requires an adult signature to receive/accept delivery of the juicer. 4. If you are purchasing more than one juicer at a time, there may be additional shipping charges due that are not calculated in the shopping cart. If this is the case, an invoice will be e-mailed to you from Norwalk for the balance due. 5. PayPal does not supply Norwalk with your billing address. Please supply Norwalk with your billing and warranty information if it is different than your shipping address or if it is for commercial use. Supplying this information when your order is placed will shorten the time it takes to process your order.
PAYPAL: Please Note:
  1. If you utilize guest checkout in PayPal, there is a possibility that payment will be held by PayPal for 1 to 7 days from purchase until verification can be provided. Your juicer will be manufactured after your payment clears PayPal. 2. PayPal does not spam your email address. They only supply you with information concerning your purchase. 3. If you have an existing updated PayPal account this will not apply.
ALL SALES OF JUICERS ARE FINAL. WE HAVE A NO RETURN POLICY. Juicers are not sent out for a trial basis or for your approval. WARRANTY: Model 280 NORWALK’S (sold after July 10, 2012) are warranted to the original purchaser against defects of material or workmanship for 12 years from the date of purchase when used for personal use only; or 2 years when used commercially. Your name, address, phone number, and e-mail address must be given at the point of ordering as the warranty is assigned to the original purchaser at this point. The above warranty is made with the following exceptions: Model 290 NORWALK’s used commercially or institutionally are warranted to the original purchaser against defects of material or workmanship for two years from the date of purchase. This warranty covers only replacement of defective parts and necessary labor on machines or machine parts delivered by the purchaser to NORWALK, INC. This does not cover shipping the juicer for warranty work. This warranty does not cover loss or damage occurring in transit by a common carrier (this is covered by UPS insurance), accidental breakage, rough handling, or usage for purposes or in manners other than described in our literature and instructions. Neither does it cover damage caused by unauthorized alterations or repair work whether done by the owner or anyone else. Because of their expendable nature, this warranty does not cover such items as Drive Belts, the Filter Bags and Cloths or the Wooden Pusher. NORWALK’S ARE NEVER SENT OUT ON APPROVAL OR FOR FREE TRIAL OFFERS. This warranty gives you specific legal rights and you may have other rights which vary from state to state. IMPORTANT! If you need to send your Norwalk to us for service, you must call prior to shipment and receive a return authorization number (RAN). If a parcel arrives at our facility without a RAN, it will not be accepted and will be returned to sender at your expense. NO EXCEPTIONS! Payment must be by way of a credit card, or debit card through the Norwalk Inc website located at www.norwalkjuicers.com Shipping. Your product will be shipped promptly upon receipt of your order. If the product you ordered is not in stock, we will notify you the estimated shipping date, in which event you may cancel your order at any time prior to its shipment. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted. Import duties, Taxes, and other charges are not included in the item price or shipping cost. These charges are your responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to completing your order. LIMITATION OF LIABILITY To the extent not prohibited by applicable law, in no event shall Norwalk Inc be liable for personal injury, or any incidental, special, indirect, or consequential damages whatsoever, arising out of or related to your use of or inability to use Norwalk products or third-party products purchased from Norwalk Juicers website, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if Norwalk has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Norwalk Inc’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount you paid for your Norwalk product. In no event shall Norwalk Inc have any liability for damages relating to any third party products purchased from the Norwalk Juicers website. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose. FORCE MAJEURE Neither party shall be liable to the other for any failure to perform its obligations due to an event beyond the control of such party, including, but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside the party’s control, which causes the termination of an agreement or contract entered into, or which would have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavors to comply with these terms and conditions. PRIVACY All information provided by you is subject to Norwalk Inc’s privacy policy found at https://www.norwalkjuicers.com/privacy-policy/ If you have any questions or concerns regarding your privacy, please contact us. CONTROLLING LAW and SEVERABILITY These terms will be governed by and construed in accordance with the laws of the State of Arkansas, excluding its conflict of law principles. These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If you are a consumer based in the United Kingdom, these Terms will be governed by the laws of the jurisdiction of your residence. If for any reason a court competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of these Terms shall continue in full force and effect. Edited May 23, 2018

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Norwalk Juicers and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Norwalk Juicers. Norwalk Juicers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Norwalk Juicers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.